RT Journal Article
SR Electronic
T1 High users of healthcare: Strategies to improve care, reduce costs
JF Cleveland Clinic Journal of Medicine
JO Cleve Clin J Med
FD Cleveland Clinic
SP 25
OP 31
DO 10.3949/ccjm.85a.16082
VO 85
IS 1
A1 Neil Siekman
A1 Rick Hilger
YR 2018
UL http://www.ccjm.org/content/85/1/25.abstract
AB A minority of patients consume a disproportionate amount of healthcare, especially in the emergency department. These “high users” are a small but complex group whose expenses are driven largely by low socioeconomic status, mental illness, and drug abuse; lack of social services also contributes. Several promising efforts aimed at improving quality and reducing healthcare costs for high users include care management organizations, patient care plans, and better discharge summaries.