RT Journal Article SR Electronic T1 Every action causes a reaction: the inevitable backlash against managed care JF Cleveland Clinic Journal of Medicine JO Cleve Clin J Med FD Cleveland Clinic SP 7 OP 8 VO 64 IS 1 A1 Clough, John D. YR 1997 UL http://www.ccjm.org/content/64/1/7.abstract AB