[HTML][HTML] Communication skills training for physicians improves patient satisfaction

A Boissy, AK Windover, D Bokar, M Karafa… - Journal of general …, 2016 - Springer
BACKGROUND Skilled physician communication is a key component of patient experience.
Large-scale studies of exposure to communication skills training and its impact on patient …

Getting to patient-centered care in a post–Covid-19 digital world: a proposal for novel surveys, methodology, and patient experience maturity assessment

A Boissy - NEJM Catalyst Innovations in Care Delivery, 2020 - catalyst.nejm.org
Patient-, person-, and relationship-centered care are essential to the development of patient
experience and ultimately will benefit all stakeholders. Today, however, these terms are …

Correlates and outcomes of physician burnout within a large academic medical center

…, MB Mercer, K Neuendorf, A Boissy… - JAMA internal …, 2018 - jamanetwork.com
Conclusions| For 3 of the 6 cancer drugs studied, physicians who received general payments
were more likely to prescribe the drug marketed by the company that made the payments. …

[HTML][HTML] Patterns of use and correlates of patient satisfaction with a large nationwide direct to consumer telemedicine service

…, M Rood, N Jhangiani, L Kou, S Rose, A Boissy… - Journal of general …, 2018 - Springer
Background Despite its rapid expansion, little is known about use of direct to consumer (DTC)
telemedicine. Objective To characterize telemedicine patients and physicians and …

Association between antibiotic prescribing for respiratory tract infections and patient satisfaction in direct-to-consumer telemedicine

…, M Rood, N Jhangiani, L Kou, A Boissy… - JAMA internal …, 2018 - jamanetwork.com
Methods| This study includes encounters completed between January 1, 2013, and August
31, 2016. Patients with RTIs were defined as those with International Classification of …

Home monitoring for COVID-19.

…, K Giuliano, A Kim, R Jones, A Boissy - … Clinic journal of …, 2020 - europepmc.org
Cleveland Clinic recognized the importance of mitigating community transmission of COVID-19
by keeping people at home. Patient-care activities quickly pivoted to remote touches, …

The REDE model of healthcare communication: optimizing relationship as a therapeutic agent

AK Windover, A Boissy, TW Rice… - Journal of patient …, 2014 - journals.sagepub.com
The REDE model is a conceptual framework for teaching relationship-centered healthcare
communication. Based on the premise that genuine relationships are a vital therapeutic agent…

The effects of modified melodic intonation therapy on nonfluent aphasia: a pilot study

D Conklyn, E Novak, A Boissy, F Bethoux, K Chemali - 2012 - ASHA
Objective Positive results have been reported with melodic intonation therapy (MIT) in
nonfluent aphasia patients with damage to their left-brain speech processes, using the patient’s …

[HTML][HTML] Patient experience in virtual visits hinges on technology and the patient-clinician relationship: a large survey study with open-ended questions

…, M Stanton, M Faiman, P Rasmussen, A Boissy - Journal of Medical …, 2021 - jmir.org
Background Patient satisfaction with in-person medical visits includes patient-clinician
engagement. However, communication, empathy, and other relationship-centered care measures …

Digital health and the care of the patient with arrhythmia: what every electrophysiologist needs to know

…, M Perez, ZI Attia, R Passman, A Boissy… - Circulation …, 2020 - Am Heart Assoc
The field of cardiac electrophysiology has been on the cutting edge of advanced digital
technologies for many years. More recently, medical device development through traditional …