Patients with challenging behaviors: Communication strategies

Isabel N. Schuermeyer; Erin Sieke; Leah Dickstein; Tatiana Falcone; Kathleen Franco

doi:10.3949/ccjm.84a.15130

ABSTRACT

Some patients have behaviors that make interactions unpleasant, sometimes contributing to suboptimal outcomes and physician burnout. Understanding common difficult personality types can help doctors plan effective strategies for dealing with each, resulting in more effective communication, less stress, and better health outcomes.

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Isabel N. Schuermeyer, MD⇑

Director of Psycho-Oncology, Department of Psychiatry and Psychology, Cleveland Clinic

ADDRESS:
Isabel N. Schuermeyer, MD, Department of Psychiatry and Psychology, P57, Cleveland Clinic, 9500 Euclid Avenue, Cleveland, OH 44195; schueri{at}ccf.org

Erin Sieke, BA

Cleveland Clinic Lerner College of Medicine of Case Western Reserve University, Cleveland, OH

Leah Dickstein, MD

Department of Neurology, The Johns Hopkins Hospital, Baltimore, MD

Tatiana Falcone, MD, FAPA

Epilepsy Center, Department of Psychiatry and Psychology, Cleveland Clinic
Assistant Professor, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University, Cleveland, OH

Kathleen Franco, MD

Department of Psychiatry and Psychology, Cleveland Clinic
Associate Dean of Admissions and Student Affairs, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University, Cleveland, OH